An Overnight Chill at Marco Polo Ortigas

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I was on leave for one month due to abnormal uterine bleeding, and when it was time for me to go back to work, I  though of destressing for a night.  Well, I didn’t make up my mind that day– that’s why I didn’t prepare and pack my things for an overnight stay in Marco Polo Ortigas.

I was in Marco Polo that morning because I had to screen tutor applicants.  My plan was to go back at home after few hours, but then part of me would like to take a break and release all the negative energies.  After mentally arguing with myself, I just made an impulse decision!  I booked a continental room online and voila! After a minute, the booking was already confirmed.  I went to the 24th floor where I checked in before, but I was redirected to the 44th floor where Continental Club is located.

continetal club sign

 

check in

Private check-in @ The Continental Club

I checked in around 9 am and after filling out the info sheet, I was asked to go back at 12nn to get the keycards.

Realizing that we had no extra clothes, I called at home and asked my father to bring some clothes for me and my daughter Shane.  Because it was unplanned, I knew that I won’t be able to wear what I wanted.  I had to accept the consequences though because I decided to push through with the booking at the last minute.

Before 12nn, we went back to the Continental Club and got the keycards.  I was with my 11 year old daughter (Shane) that time.  I asked the front desk staff (I forgot her name) about the afternoon tea @ the Continental Club Lounge but I was informed that children are not allowed in the lounge during weekdays.  She said that Shane will be allowed in Connect Lounge @ the 24th floor.  That was confusing though because I still have to accompany the kid and quite weird because she will have her meals at Connect while I will have mine at the club lounge.

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suite

We checked our Continental Club room first.  We didn’t have our bags because as what I have mentioned earlier, this was an unplanned booking.  They were probably wondering why we didn’t have our luggages.  After taking a peek in our room, we decided to rest for few minutes and dine there.

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freebies:  3 pieces of red apples

elevator shot

We went down to 7-11 to buy take out food for our lunch.

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This Continental Club room is larger than the previous one that we have booked last summer.  It has a sliding glass door that separates the bedroom from the mini dining area.  The bathroom is also more spacious.

The reason why I always want a Continental Club room is because of its FREE access to the Continental Club Lounge where guests can have free drinks and have afternoon tea & snacks @ 2pm.  Another benefit is the free use of boardroom for 2 hours.  It was in time that I booked there and we were able to use the boardroom because at that time people were in the community meeting room in the 19th floor where supposedly was scheduled for us.

boardroom

We had our tutor orientation @ The Continental Club Lounge Boardroom.

After utilizing the boardroom for the tutor orientation,I went back to our room and let Shane get ready for the afternoon tea @ Connect Lounge in the 24th floor.  I decided to join her rather than leave her and have my snacks at the club lounge.  When I approached the lady at thebar, she already knew that we would be coming.  She said that she got a call from the Continental Club and instructed her to reserve a table for us for the afternoon tea.  I assumed that they knew what they were doing, so I convinced myself that everything has been taken cared of.

reserved

It was also a time for my daughter and I to bond so it was just a perfect decision for me to join her.    In my previous post about our afternoon tea @ CONNECT Lounge, I already featured the inclusions for the Traditional Afternoon Tea. Again I have chosen the Traditional over Asian.   I just had Cappucino and juice for Shane instead of tea.

 

connect

shane connect

When we went back to our Continental Club room, I felt uneasy and quite bothered.  I couldn’t help myself but to  call the frontdesk to confirm whether we have a problem having our snacks at Connect Lounge rather than having it at the club lounge.    I hate HASSLE during our stay and I wanted to make sure that I won’t pay extra upon check out.  I asked if my privelege as Continental Club guest is the same as what we had at Connect Lounge.   If we can eat unli snacks and have unli drinks in the Continental Club Lounge, I wondered if it’s also the same in Connect since the receptionist told me that Shane won’t be allowed in the Continental Club Lounge.  I was alarmed when I was informed that it’s not, but after few minutes of talking, I was assured that I didn’t have to worry about anything and that Shane will be allowed to be with me in the club lounge since she is already 11.

After resting for few hours, we went to the lobby and looked for my father.  I asked him to bring us clothes– as expected, I got what I didn’t want but it was fine with me.  What I wanted was a relaxing stay and a night to chill @ the hotel.  This is not the usual photo sessions during my press trip.

lobby

After unpacking, we got ready for the cocktail time @ The Continental Lounge.  I am not into drinking wine so we just had dinner in the club lounge.

at your service lounge

Everybody @ the Continental Club Lounge takes good care of their guests 🙂

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library

In Continental Club Lounge, you can get as many food and drinks that you want (that’s the reason why I always book for a club room in 5-star hotels).  Actually, before we get our things in the lobby, we dropped by here to drink a glass of orange and apple juice.

pasta chef

The staff asked us about our preferred pasta and I chose spaghetti in red sauce and penne in white sauce.

burger

Our tummies were satisfied– we had pasta and sweets so we didn’t have to go out and order for expensive food.    We just watched TV in our room then I had a relaxing hot tub bath.

Evening won’t be perfect without having a cup of coffee.  We have tea/coffee making facilities in the room.  I opted for the free instant coffee because I preferred to use the Nespresso machine the following day.

view at night

We had a good night sleep, but I made sure that we will be able to enjoy and make the most out of our stay.  While I was preparing our things, we had a cup of cofee in the room using the Nespresso machine.

nespresso machine

After that, we had breakfast @ the Continental Lounge before we had  our morning swim.

breakfast

Because I couldn’t use the fitness center (I had abnormal uterine bleeding last month), we just conditioned ourselves to spend the morning in the indoor pool.

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flow reception

We headed to the changing room first and had a quick shower before getting our fresh towels in the pool area.

changing room

 

shane

You almost have everything in the changing room from warm water to drink, mouthwash, cotton buds, lotion, toner, shampoo and body wash.  You just have to bring your own comb or hairbrush.  They do not have one unlike in Edsa Shangrila.

me

 

shane swim

I didn’t spend much time in the swimming pool, I enjoyed the jacuzzi more.

jacuzzi

I was not comfortable during the morning swim because of the pool attendant.  It’s as if he can see every single movement.

shane poolside

Before 10 am, we went back to the changing room to spend few minutes in the sauna room and take a quick shower.

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Because we had to leave before 12nn, we went back to the Continental Club Lounge for our lunch.

afritada lunch

In a while, we prepared our things and called the Continental Club Lounge for check out.

check out

Since it was an impulse booking experience, and I didn’t have any fashion photoshoots, it’s just the experience that I would share here.

Actually, I prefer Edsa Shangri-la than Marco Polo because the amenities and the room is way better than the latter but I was already there, I didn’t want to transfer to another hotel anymore.  You can have a club room in Edsa Shangrila for 15k but I got mine at Marco Polo for only 10k.  Of course, the 15k has its own living area while the latter doesn’t have one.  The swimming pool, fitness center and jacuzzi is also better as expected.

So, did I achieve my purpose?  Yes, though it wasn’t carefully planned.

Rating:  fourstars

It’s above average but I wasn’t completely satisfied with the breakfast.  They need to have variety of choices for their customers but the staff are very polite and attentive.

MARCO POLO ORTIGAS MANILA

Meralco Avenue, Ortigas Center, Pasig City

(02) 720-7777

 

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Afternoon Tea Bonding @ CONNECT Marco Polo

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with shane

with my daughter, Shane

I was with my daughter one time in Marco Polo (we took advantage of the class suspension).  I wanted to try a new cafe, but that particular day, I think I had 5 or 6 cups of coffee already– I wanted to try something new instead.  The next thing I knew, I was dialing Marco Polo’s phone number and inquired about their afternoon tea @ Connect Lounge and  I successfully reserved seats for two at 3pm.

shane

iced tea for kids

at your service

CONNECT Lounge is located in the 24th floor of Marco Polo Ortigas– near the lobby where hotel guests check in and out.  Usually, business meetings and coffee breaks are held there.

Upon approaching the staff in the counter, we were immediately ushered to our reserved table.  We were given our drinks first– tea for me and iced tea for Shane.  We super loooooved the view!  While sipping our drinks and enjoying the snacks, we also watched the view from the glass window.

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When I was asked to choose between Asian and Traditional Afternoon Tea, I instantly have chosen the latter because I like sandwiches and sweets than Asian treats.

tea n caketea with snacks

TRADITIONAL AFTERNOON TEA (Php 1,200)

1st Tier (FINGER SANDWICHES)

  • tomato and mozarella
  • egg and cucumber
  • ham and mango relish
  • smoked salmon

2nd tier- SCONES

  • cream
  • raspberry jam

3rd tier- DESSERTS

  • English fruitcake
  • Chorix swans with passion-fruit cream
  • Chocolate eclair
  • Strawberry tart

Honestly, we couldn’t eat everything and we had to ask the staff to prepare the leftovers for takeout.

My rating for CONNECT’s  Afternoon Tea

5 stars

Why did I give a 5-star rating?

AMBIANCE:  Perfect!  The place is clean and has a nice view of the buildings.

STAFF: very friendly and attentive.

PRICE:  quite expensive but it’s worth the price I paid for

TASTE:  above average

CONNECT LOUNGE

24/F Marco Polo Ortigas Manila, Meralco Avenue, Ortigas Center, Pasig City

Phone # : (+632) 720 7777

 

Work & Play: A Weekend @ Marco Polo Ortigas Manila

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Last week. I booked an overnight stay at Marco Polo Hotel to relax after my busy day at work.  Since our office is located also in the same building, it was very convenient for us to just head to the hotel room and rest.

THE CHECK-IN EXPERIENCE:  Miscommunication

 I inquired at the concierge area near their lobby and I was informed that check-in will be done at the 24th floor.  They accepted our luggages and informed us that those will just be delivered in the room.
Upon approaching the front desk officer named Adi, I was surprised that I had to pay the full amount there.  In other hotels like Fairways and Shangri-la, they take the full amount already one or two days before you check-in.  A night before, I called to check if I had to settle something in the hotel and I was informed that I only had to prepare incidental deposit of P2,000 and additional payment for the kid’s breakfast.  It was a wise decision for me to bring cash; otherwise, it will be a humiliating situation.  In my experience with Holiday Inn, they explained to me via email the total amount that they have taken in my credit card and the balance that I have to settle upon check-in.  Though Adi explained that the reservation was just guaranteed by credit card and that the full payment will be over the counter, they shouldn’t have confirmed to me over the phone that payment was already settled when the truth is they just blocked the amount.  If I was informed about that, I still had the option to cancel.  Adi is very polite and I was not stupid not to understand her explanation– so it was settled already.

check in

Just a secret-  Shhh!  In the photo above, the man at my right side was complaining about the deceiving rates in their website.
 I requested for an early check-in at 12nn and Adi asked for my mobile number– just in case there is already an available room, she will text me.  I actually wasn’t expecting that but I got a call from her around 12nn informing me that I can get the keycard in the frontdesk area.

CONVENIENCE

elevator attendants
After the quick registration in the 24th floor, we were ushered and greeted by elevator attendants (I don’t know if my term is correct, hehe!).  They will ask you if you will be going up or down and will assist you in entering the elevator.  Hmmm, I loved that kind of spoiling.

THE CONTINENTAL SUPERIOR ROOM

For P8,100 we got a small room with double beds and a spacious bathroom– actually not bad enough but for a five star hotel, it has to be almost perfect.

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There was a Nespresso machine and minibar.
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We had a city view in our room with complimentary fruits (three oranges).  I was thankful but I was about to burst into laughter when I saw those.  In other hotels like Shangri-la and Discovery Suites, we used to receive more freebies like assorted cakes, pastries and ASSORTED fruits.

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beds

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Our room was in the 43rd floor.  I chose the Continental room because of the benefits including three buffets (afternoon tea, cocktails and breakfast).  Aside from that, the guest can also use the boardroom for two hours, complimentary laundry and pressing service, use of the private library, packing and unpacking service, shoe shine service, business center services and daily newspaper.

 

We were able to use the boardroom from 3-5 pm for our tutor orientation at Smart Tutee.  The only downside was that because we were busy, we were not able to take advantage of the cakes and other pastries.

 

BREAKFAST @ THE CONTINENTAL LOUNGE

continental club

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Because we didn’t have a choice, we only had limited selection at the continental lounge.  We prefer to have our breakfast in the regular buffet that they have in regular rooms.  I am looking for variety of foods since I am a very picky eater.  They should have the option if the guest would like to have his/her breakfast served at the restaurant or at the Continental Club Lounge.

pastry station

 

I only had Chicken Afritada and scrambled egg for breakfast and sweets.

 

 Because there were sweets, I couldn’t complain anymore.

 

Before we proceed to the room to change and head to the pool area, we had our pictorial first 🙂

 

THE POOL & GYM @ the 22nd FLOOR

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Upon reaching the 22nd floor, there’s a lobby and reception area where you can get your locker keys and borrow towels in the pool area.

pool

I super LOVED the indoor pool.  The time when we went in the pool area, it wasn’t crowded yet.  We soaked ourselves in the jacuzzi– hubby and I decided not to swim because we might feel cold after.
infused water pool area

infused water

junry
While we were soaking in the jacuzzi, Junry (the pool attendant) approached us and gave us glasses of infused water even if we did not ask for it.

pool sofa

 

After swimming, we went to the sauna, had a shower and just visited the gym.  We didn’t have the time to work out.  The staff didn’t tell us that it’s open for 24  hours.  Had we known about it, we could have visited a night before we check out.

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We also didn’t have the time to go to Flow Spa because we’re too exhausted and we didn’t want to waste our time.

gym

dumbbells

jas gym

Like the Gold’s Gym Express @ the Holiday Inn, the gym in Marco Polo is also small.  What I didn’t like also is that the jacuzzi is in the pool area and not in the changing room like that of Discovery Suites and Edsa Shangri-la Manila.

vanity kit

The changing room is just fine, but not that impressive.  The vanity kit wasn’t complete– no comb.  I thought there was so I didn’t bring mine.  I ended up finger-combing my hair.

lounge changing room

There were lounge chairs inside the changing room where you can rest or take a nap.

 

LUNCH @ THE CONTINENTAL CLUB

lunch

After swimming, we had another round of breakfast which actually served as our lunch because we had rice and other dishes.  Luckily, there was chicken afritada left 🙂

soda

TOUR AT THEIR EVENTS AREA AND FUNCTION ROOMS

lobby at the function room

tables

CHECK-OUT

with shane
Check-out was a breeze but what i didn’t like is that they didn’t have a late option for club guests.  In Shangri-la you will be asked upon check-in what time do you prefer to check-out.  Their usual answer would be:  ” I apologize but due to high volume of guests we can only give you until 12nn.”  I think, they were lying.  The truth is they can give a late check-out if they want to.
Anyway, we have enjoyed our stay though it wasn’t perfect.  In the future, I might book a larger Continental room but I’m also considering Shangri-la since only the breakfast incident @ Heat ruined my day.
MARCO POLO ORTIGAS MANILA
Meralco and Sapphire Road, Ortigas Center, Pasig City
(02) 720 7777